Security Links

As a result of the open way that the Internet operates, there are individuals that will use it to exploit other computer systems and networks. These threats have become more frequent and increasingly creative in their operations in the past year. The attacks are often extremely harmful to your computer or to your personal confidential information. First Federal Bank makes sure that all of our data systems are secure and reliable, but the connection at the user's end must be just as secure for your information to be safe.

For these reasons, we recommend that you download and install all pertinent security patches for your PC's operating system (Windows) and the PC's internet browser (Internet Explorer, Netscape Communicator, etc.), and maintain an anti-virus program. Popup blockers, spyware removers and firewalls are recommended as well. Some hackers have even started to exploit security flaws in other programs, such as email readers and word processors.

 
March 2005 - THE NEWEST THREAT TO FIRST FEDERAL BANK CUSTOMERS
 

"Phishing" is a technique used by scammers to gain your confidential information. These people send authentic-looking emails to customers of banks or credit card companies. This type of email or website imitation is known as "spoofing", and you should not let it fool you. The emails will typically warn that due to recent online threats, the customer needs to visit a website where they can confirm their information. Some spoofers have even been known to include viruses, either as a payload in the message, or as a result of following the included link.

The link in the email redirects the recipient to a website that appears quite valid, usually with copies of the bank logos and often even duplicating the layout of the spoofed bank's website. This causes the user to lower their guard and answer the questions on the website, giving up their credit card numbers, bank account numbers, social security numbers, telephone numbers, addresses, and anything else that the scammer can use in executing identity theft against the recipient.

Be assured that First Federal Bank will NEVER request that you reveal any information in this way. If you receive a message that appears to be from First Federal Bank (or any other company) that asks you to verify personal information, it is a scam. Fortunately, the only threat that can be caused by this scheme is if you do what the scammer wants. Follow these simple steps to protect yourself and your information:

  1. Don't click on the link in the message
  2. Forward a copy of the email to: webmaster@ffbtn.com
  3. Then Delete the message, and remove it from your "Deleted Items" folder.
  4. If you have any questions, send an email to: webmaster@ffbtn.com.
More information about phishing can be found in this article from Ziff-Davis News: "Phishing is Big Business"
 
  • Viruses are programs that reproduce their own code by attaching a copy of itself to other executable files in such a way that the virus code is executed when the infected file is accessed. This self-replicating code, when triggered by some event, may do a potentially harmful act to your computer. Another way of looking at viruses is to consider them to be programs written to create copies of themselves. Most of the viruses produced in the last several years are spread through email. Once the program finds itself in a system, it looks for the PC's address book, and emails copies of itself to the addresses it finds there. In that way, the person receiving the infected message won't be suspicious, because they recognize the sender's address. Similar to viruses, you can also find malicious code in Trojan Horses, worms, and logic bombs.
  • Popups are annoying because they appear on your screen without warning and interrupt your use, but the makers of popup programs often have hidden programs that can download viruses or spyware (see below) onto your PC.
  •  Spyware is the name for a category of programs that run in the background of Windows to do work most people are not even aware of. Spyware programs were originally designed to track an internet user's browsing habits, and would transmit a log file of the internet activity back to the programmer's server. Advertisers and companies with commercial websites would use this information to target their future advertising programs. However, they can also affect the performance of your computer, because they tend to monopolize your PC's resources in the background, particularly if there are multiple spyware programs installed and running. They can even put your personal information at serious risk, as newer spyware programs are designed to locate credit card or bank account information stored on your computer's hard drive, then transmit the data back to the hacker's PC. Other spyware programs allow a hacker to remotely control your computer's actions, using it as a server for sending thousands of spam messages or other advertising content. The newest variety of spyware programs target your installed anti-virus software, disabling the program and making your PC even more vulnerable to the hackers and scammers.
What can be done?
  • Education is the first key. Take a few minutes to understand what the threats are, how they can affect you, and how to protect yourself from them.
  • Don't allow yourself to be fooled or cheated by criminals looking to make an easy buck. When you are out in a public place, you should always be aware of your surroundings and dangers that might exist. The internet should be treated the same way.
  • Follow the recommendations below and keep your protection up-to-date.
  1. Anti-virus programs are an absolute MUST for any internet-connected computer, particularly for systems that send and receive email, as most viruses are delivered via email messages. Anti-virus programs must also be updated to be able to recognize and remove known viruses, including Trojan Horses, worms, and logic bombs. Most anti-virus program companies release updates weekly, and the updates can be downloaded from the company's website, or through one of the links below.
  2.  Popup blockers will keep you from being frustrated during your internet browsing, and will cut down the number of spyware programs that will install themselves on your computer's hard drive.
  3. Spyware killers should be used periodically (4-10 times per month is recommended, depending on your usage of the internet) to remove spyware from your PC. Like anti-virus programs, spyware killers must be updated and kept up to date to be able to recognize and remove the most current spyware programs.
  4. Firewalls are particularly useful for always-on broadband internet connections, such as cable modems or DSL. They keep your computer from being accessible to hackers by hiding your computer's internet address from outside of your connection, while still allowing you to browse and retrieve information.

Please feel free to contact us if you have any other questions or concerns about online security. The following links should prove useful in securing your PC:

 
Microsoft Technical Assistance
Non-Microsoft Technical Assistance
  • Updates for other browsers - Enhancements and security patches for other internet browsers (Netscape, Mozilla, Opera, etc.)
  • Updates for Aniti-Virus Software - Enhancements for various anti-Virus programs (Norton, McAfee, PcCillin, etc.)
  • Popup Blockers - Downloads of several popup blocker programs are available through this link
  • Anti-Spyware software - Downloads of the PC industry-recommended spyware removers are available through these links:
    • Spybot - version 1.4 or higher recommended
    • Ad-Aware - SE Personal version 1.06 or higher
  • Firewalls - Downloads of several programs to keep hackers out of your PC are available through this link.
If you need assistance with online security: webmaster@ffbtn.com